At 20 years old, Marissa Hernandez had to decide between switching careers or changing her name. Hernandez was working from home as a taxidermist, and she was making a good living. But her business suddenly experienced a significant drop in orders. Hernandez Googled herself and found the problem: a ripoffreport.com complaint had been filed against her. An […]
While online reviews have been a challenge (and opportunity) businesses have faced for over a decade, new review sites and new features from Google are constantly changing the way brands and consumers interact with one another online.