Joseph Torrillo has been with Terakeet for ten years and was integral to the creation and success of its online reputation management offering at ReputationManagement.com. He devised the go-to-market strategies for the first dedicated ORM services provided to Terakeet clients, and these strategies still form the core of Terakeet’s ORM approach today.
Joseph is a tireless communicator, known to answer panicked client calls at all hours of the day. His people-first approach and persistent optimism have helped Terakeet address reputational crises through multiple channels. In addition to managing client communications, Joseph has also forged strategic partnerships with globally recognized PR, crisis management, and law firms. These relationships help provide Terakeet clients with 360-degree crisis containment, and Joseph’s guidance provides them with peace of mind and clear insight into the long-term strategies at work supporting their reputations.
Joseph was Terakeet’s 2017 Marc Murray Award winner, given annually to the ‘Keeter who best represents the company’s Five Values. He is a Syracuse native whose love for the community can be seen in his impressive tailgates at Orange home games, his participation in multiple local rec sports leagues, and his support for Syracuse-area charities. Joseph graduated from the Rochester Institute of Technology (RIT) in 2006 with a B.S. in Public Policy and returned to earn a M.S. in Public Policy in 2008.