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Overview

Learning Is Critical to Your Success

That is why we offer a wide range of learning tools to ensure that no matter what your learning preference, we have the right tools to suit you. Dow Jones Factiva Learning Programs has been designed to meet the diverse needs of our global client base, from first time users to power searchers in Europe, Asia-Pacific and the Americas.





Expert-led training
From introductory to advanced levels, online sessions are available to you without leaving your desk. Or, face-to-face sessions are conducted in cities around the world. View the full schedule and register.

Web-based eTopics
These multimedia briefings are available just when you need them and detail such product features as Search, News Pages and Track Folders. The full set of eTopics is available exclusively to customers through Dow Jones Customer Support. Click the link in the top right hand corner of your product or use your product log in.
      • Listen to a sample eTopic: Overview of Factiva.com

Printable documentation
Support and educate your users, as well as learn how others are using Dow Jones Factiva products and services in their organizations by visiting our Download Documentation page for case studies, white papers and more.


Dow Jones offers introductory and advanced learning sessions both online and as face-to-face seminars.
To register choose the type of learning you prefer by clicking on one of the links below.
Online Learning
Dow Jones brings learning to you! Our interactive online opportunities mean you can learn about Factiva.com without leaving your desk.
  Introductory Briefing for Factiva.com (1 hour):
    • highlights the main areas of the product and provides an overview of the Factiva.com content set
    • learn about how Factiva.com can be personalized and find out where to get more detailed information about Factiva.com
  Six Advanced Sessions for Factiva.com (1 hour): Visit the different components of Factiva.com to get in-depth knowledge and understanding of how to unlock these valuable advanced features.
    • using Search Builder
    • creating Alerts and News Pages
    • collaborate and share Factiva.com Alerts
    • finding Company and Industry information
    • using Research Workspaces
    • building a Newsletter in Factiva.com
 

Introductory Overview for Dow Jones Media Relations Manager (1 hour): This session highlights the main areas of the product and provides an overview of Dow Jones Media Relations Manager.  Learn how to pinpoint and engage the right journalists, and quickly evaluate the outcome of your media relations activities.
Face-to-Face Seminars
 
  Introductory briefing for Factiva.com:
    • highlights the main areas of the product and provides an overview of the Factiva.com content set
    • learn about how Factiva.com can be personalized and find out where to get more detailed information about Factiva.com